We are doing our best to safely serve Austin's cycling community. For the duration of the crisis, our showroom is closed to protect public safety. Masks remain required for any interaction at BIKEALOT, but they're hard to hear through & they're not virus proof, so we do 99% of customer communications by phone & email.
We launched this website in May 2020 to give you a way to shop from the safety & comfort of your home or phone, with contact-less storefront pickup, or home delivery (fees apply). Call us for help with any purchases. We offer limited bike service by appointment only, and we have a waiting list.
Brad with his brother, Shane and his new Kona Sutra
Our customers are, both figuratively & literally, our family. We have high-risk folks in our family, and we’re sure lots of y’all do too. That’s why we’re proceeding with an abundance of caution at BIKEALOT.
For transportation and exercise, bicycle stores have been deemed essential businesses. We are doing our very best to serve our cycling community as safely as possible. We updated our website and added online shopping to help our customers shop from the safety and comfort of home. We are grateful for your support so we can continue to keep Austin rolling safely.
With heavy hearts, we decided on 3/14/20 to close our showroom to the public for the duration of the crisis because we want to avoid inadvertently spreading Covid 19. Our shop is small, so it’s very hard to keep 6’ distance with 2 or 3 people inside. We also want to ensure our merchandise is not accidentally contaminated by shoppers handling items, and we figure it would be awkward to follow folks around with Lysol. But seriously, we really look forward to opening our store to the public again, when it's safe to do so.
We have several new policies and protocols for further prevention. We now thoroughly wash all bikes before service, and we regularly sanitize our tools to prevent spreading germs from bike to bike. Any merchandise that is returned, or handled but not purchased, is quarantined for 2 weeks before returning to our inventory. We regularly sanitize our delivery table, and frequently touched surfaces inside the shop. We do our best to answer customer questions by phone or email, holding in person interactions to a minimum. Even when fulfilling contact-less deliveries outside, MASKS are REQUIRED at BIKEALOT.
We do our best to stay informed of the facts, and follow the advice of public health agencies. We will continue to update our policies and protocols to implement and innovate best practices to help prevent spreading this dangerous virus.
Keep your mask on!
Just when ALL the variants started popping up in Texas, Governor Abbott made a political, not public health based, decision to drop the mask mandate. Because it IS a free country, we at BIKEALOT will continue to prioritize people over profits, by requiring masks for all interactions at our business.
We're also holding in-person interactions to a minimum with online shopping, phone assistance, and contact-less pickup.
For everyone's safety, including your own, please do not approach our store without a mask. Even though our storefront pickup table is outside, it is a public place, and other customers may approach simultaneously. There's also a lot of foot traffic to our neighboring businesses, so please be careful & considerate by wearing a face covering.
We sincerely appreciate your support during these challenging times. Be safe, Austin!
Master list of Austin restaurants and stores still enforcing masks and COVID-19 protocols
Governor Abbott may be lifting the Texas statewide mask mandate on 3/10/21, but BIKEALOT is just one of HUNDREDS of local businesses who will continue to follow the guidance of public health officials by requiring masks, and other Covid prevention measures at our establishments. To see the excellent and growing list of safer local businesses compiled by Austin's own Culture Map, here's the link...
Safety 1st! Fun super close 2nd!!
That's our motto at BIKEALOT.
Now more than ever, safety for ALL comes first & foremost at BIKEALOT.
After all, we can't have fun if we don't stay safe.
Be Safe, Be Well, and Ride On!