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Be Safe

store front showing contactless pickup of products from a table set up at the front door

Quick Update:

We are doing our best to safely serve Austin's cycling community. As of mid-October 2022, the CDC reports Low community spread in Travis County. However, cases are currently spiking in Europe and that is often an indication that cases will rise in the US again soon. BIKEALOT continues to operate with appropriate COVID safety precautions because we have high risk family members at home who we are shielding from exposure. Thank you for understanding and supporting our small local business!

Our showroom is only open to masked customers, but we are here to help anyone with contact-less pickup of parts and gear. We use technology to reduce everyone's exposure by minimizing in person interactions by encouraging phone calls, emails, and online shopping. 

We launched this website in May 2020 to give our community a way to shop from the safety & comfort of your home or phone, with free contact-less storefront pickup, or home delivery (fees apply - contact us for delivery details). Please call for help with any purchases or to schedule a test ride or bike service!

Both wearing masks, Brad and his brother, Shane, with Shane's new Kona Sutra, standing in front of the store

Brad with his brother, Shane and his new Kona Sutra

Covid Prevention

Our customers are, both figuratively & literally, our family. We have high-risk folks in our family, and we’re sure lots of y’all do too. That’s why we continue to take appropriate precautions at BIKEALOT.

We are doing our best to serve our cycling community as safely as possible. We added online shopping to help our customers shop from the safety and comfort of home. We are grateful for your support so we can continue to keep Austin rolling safely.

With heavy hearts, we decided on 3/14/20 to close our showroom to the public for the duration of the crisis because we do NOT want to spread Covid 19. We are now letting masked customers come in as needed, but our shop is small, so it’s very hard to keep a safe distance with 2 or 3 people inside. We also want to ensure our merchandise is not contaminated by shoppers handling items, so we ask shoppers to sanitize their hands when they come in. We really look forward to opening our store to the public again, when it's safe to do so.

We have several policies and protocols for further prevention. We wash all bikes before service, and we sanitize our tools to prevent spreading germs from bike to bike. We also regularly sanitize our delivery table, and frequently touched surfaces inside the shop. We are happy to answer customer questions by phone or email, which helps us hold in-person interactions to a minimum. 

We do our best to stay informed of the facts, and follow the advice of public health agencies. We continue to update our policies and protocols to implement and innovate best practices to help prevent spreading this dangerous virus.


Safety 1st! Fun super close 2nd!!

That's our motto at BIKEALOT.

Now more than ever, safety for ALL comes first & foremost at BIKEALOT.

After all, we can't have fun if we don't stay safe. 

Be Safe, Be Well, and Ride On!