We are doing our best to safely serve Austin's cycling community. As of January 2023, Covid is still the 3rd leading cause of death in the U.S. We still require masks because we have a high risk family member at home we are shielding from the virus. That is why we have our contactless pickup table in front of our door - otherwise we would have 20+ people per day walking into our small shop without masks. We have plenty of good quality masks to share with any customers who want to come inside to shop, and we are happy to help customers at the outdoor table for anyone who prefers not to wear a mask. Thank you for understanding and supporting our small local business!
We also use technology to reduce everyone's exposure by minimizing in person interactions by encouraging phone calls, emails, and online shopping. On our website you can choose from thousands of items in our vendor's warehouses, in addition to what we have in stock. Now you can support your local bike shop while shopping from the safety & comfort of your own home or phone! We offer free contact-less storefront pickup, masked pickup in store, or home delivery (fees apply - contact us for delivery details). Please call for help with any purchases or to schedule a test ride or bike service!
Brad with his brother, Shane and his new Kona Sutra
Our customers are, figuratively & literally, our family. We have high-risk folks in our family, and we’re sure lots of y’all do too. That’s why we continue to take appropriate precautions at BIKEALOT. We are grateful for your support so we can continue to keep Austin rolling safely.
With heavy hearts, we decided on 3/14/20 to close our showroom to the public for the duration of the crisis because we do NOT want to spread Covid 19. We are now letting masked customers come in as needed, but our shop is small, so it’s very hard to keep a safe distance with 2 or 3 people inside. We also want to ensure our merchandise is not contaminated by shoppers handling items, so we ask shoppers to sanitize their hands when they come in. We really look forward to opening our store to the public again, when it's safe to do so.
We have several policies and protocols for further prevention. We wash all bikes before service, and we sanitize our tools to prevent spreading germs from bike to bike. We also regularly sanitize our delivery table, and frequently touched surfaces inside the shop. We are happy to answer customer questions by phone or email, which helps us hold in-person interactions to a minimum.
We do our best to stay informed of the facts, and follow the advice of public health agencies. We continue to update our policies and protocols to implement and innovate best practices to help prevent spreading this dangerous virus.
Safety 1st! Fun super close 2nd!!
That's our motto at BIKEALOT.
Now more than ever, safety for ALL comes first & foremost at BIKEALOT.
After all, we can't have fun if we don't stay safe.
Be Safe, Be Well, and Ride On!